Right of Withdrawal
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EU Consumer Right
Before you proceed: The withdrawal period expires 14 days after the day you (or a person you designate) received the goods. Withdrawn items must be returned within 14 days of notifying us. Return shipping costs are borne by the buyer unless the product was faulty.
1
Your details2
Confirm withdrawal3
DoneYour withdrawal request
Please fill in the details below. All fields marked * are required.
Used to confirm your withdrawal and coordinate the return
Found in your order confirmation email (e.g. #BJ-1042)
Include the product name and quantity
Your data is processed solely for the purpose of handling your withdrawal request.
Confirm your withdrawal
Please review your details before submitting. Once submitted, we will process your withdrawal request and send a confirmation to your email.
⚠ This action cannot be undone. By confirming, you formally exercise your 14-day right of withdrawal. We will email you return instructions within 24 hours.
Withdrawal request received
Your withdrawal has been formally registered in accordance with EU Directive 2023/2673.
A confirmation has been sent to .
Please quote this reference in any correspondence with us.
We will contact you within 24 hours with return instructions.
Please do not ship items back until you receive our confirmation email.
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